Refund Policy

RETURNS

HEY!!! We offer 60 Days from the Date of Dispatch. Life is Hectic! We get it. If you miss the 60 days, send us a message. We are human and will try and help you out as much as we can.

(Earrings are excluded due to hygiene reasons)

 

Returns Steps

Step 1 First Check you are eligible. Most things are if unworn, unused and in their original condition and packaging but there are a few exceptions, such as earrings. For the full boring lowdown read our full returns policy under our Terms of service and if that blows your mind, like it does ours, just send us a message. We are here to help.

Step 2 download a Returns form here

Step 3 Fill in the form, especially your original order number and name to help us find you so we can sort it as quickly as poss for you.

Step 4 Pack up your unworn item in its original packaging and return back to us within 60 days of receiving your order. We recommend you use a tracked service at the post office for your own protection in case anything goes awry. We are in the process of organizing free returns so if this puts you off, bear with us.

Step 5. Once we receive your item back we will pop your money back onto your account (to the original payment source)

 

Our return address is:

3 Cullingworth Road

London

NW10 1HN